Branch Support is comprised of a team of experienced mortgage professionals whose only focus is to return prompt and detailed responses to answer questions and satisfy the ongoing needs of our branch network. We understand the urgency of a general question or a loan crisis. We assist with loan origination software, automated underwriting, rush requests, underwriting, investor and vendor relations, processing issues, and our team serves as a central dispatch to facilitate interdepartmental communication with licensing, payroll, human resources, accounting, sales and marketing, investor relations, product support, I.T., underwriting, management, closing, funding, insuring, and training. We continually strive to provide an unprecedented level of service to our branch managers, sales force and processing network and to aid in the personal growth and success of all members of our growing Fairway family. At Fairway, “It’s our people that make the difference.”
Fairway Branch Support is your front line - your gateway to the entire organization. A capable, responsive team you can count on to keep your branch running at top efficiency.
Branch Support
-Navigating vendor relationships
-Assistance in locating forms internally or on investor web sites
-Help in escalating underwriting issues to the management team
-Providing loan status updates for underwriting
-Anything you need, branch support is there to help you
